Terms of service
These terms apply to your use of the Kardhini website and to every order you place with us. By using the website or placing an order, you agree to them.
About us
Kardhini is a waist jewellery label operated by MS Enterprises (proprietor: Sharib Sultan), A2/153, New Kondli, Mayur Vihar Phase 3, New Delhi, Delhi 110096, India, GSTIN 07FPBPS2010M1ZV. Orders are dispatched from Bengaluru, Karnataka. You can reach us at support@kardhini.com or +91 99029 94026 (call or WhatsApp), 10:00 am to 7:00 pm IST.
Products
We make every effort to show our pieces accurately, with photographs on the body and in detail. Colours and finish can look slightly different depending on your screen and lighting. Every piece is free size and adjusts to fit any waist from 28 to 38 inches (71 to 97 cm).
Prices and payment
All prices are in Indian rupees and include applicable taxes. Shipping within India is complimentary. Prices can change without notice, but the price you pay is the price shown at checkout when you place your order. Payment is taken in full at checkout through our payment providers.
Orders
Your order is an offer to buy. It is accepted when we confirm it by email. We may decline or cancel an order, for example if a piece is out of stock, a price was shown incorrectly or a payment cannot be verified; if we do, we will refund any amount you paid in full.
Shipping
Orders are processed the same day and are usually delivered the next day, within a maximum of 3 days. See our Shipping Policy for details.
Returns, exchanges and refunds
All sales are final. We do not accept returns or exchanges, except where a piece arrives damaged or incorrect, as set out in our Refund and Returns Policy.
Care
Our jewellery should be kept away from perfume, water and lotions and stored in its box. Wear and changes to the finish that come from everyday use are not covered as damage.
Website content
All photographs, text, designs and logos on this website belong to Kardhini and may not be copied or used without our written permission.
Limitation of liability
To the extent permitted by law, our liability for any order is limited to the amount you paid for it. We are not responsible for delays caused by events outside our control, such as courier disruptions, weather or public holidays.
Governing law
These terms are governed by the laws of India, and any dispute is subject to the courts of New Delhi, Delhi.
Grievance officer
If you have a complaint about an order or this website, write to our grievance officer, Sharib Sultan, MS Enterprises, A2/153, New Kondli, Mayur Vihar Phase 3, New Delhi, Delhi 110096, India, at support@kardhini.com or +91 99029 94026 (call or WhatsApp). We acknowledge every complaint within 48 hours and aim to resolve it within one month.
Changes
We may update these terms from time to time. The version on this page at the time you place an order applies to that order.